Privacy Policy

DictationOne is an authorized reseller of dictation, speech recognition and workflow software, cloud services and hardware. This policy explains what information we collect on this website, why we collect it, and the choices you have.

For any privacy question or request, contact us at privacy@dictationone.cloud, by phone at 929-575-4500, or by mail at 957 Bedford Ave, Suite 201, Brooklyn, NY 11205.

Information you give us

Your name, business name, email address, phone number, job role, organization type and any details you submit in our trial, quote, contact, chat and checkout forms.

Order and account information

The products you buy, the licenses tied to your account, and your billing and shipping details. Payments are processed by our payment provider — we do not store full card numbers.

Information collected automatically

Pages visited, the site you came from, your device and browser type, approximate location (city or region) and how you interact with the site, collected through cookies and similar technologies. See section 3.

We use Google Tag Manager and Google Analytics 4 to understand how visitors use the site and to improve it. Google Analytics uses cookies — for example _ga and _ga_* — to tell one visitor apart from another. Analytics data is retained for 14 months.

You can read how Google uses information from sites that use its services at policies.google.com/technologies/partner-sites.

You can change your mind at any time using the Cookie Preferences link, or opt out of Google Analytics with the browser add-on at tools.google.com/dlpage/gaoptout.

If we use advertising tags, such as Google Ads, Microsoft Advertising or LinkedIn, they are only used to measure our own campaigns and are controlled through Cookie Preferences.

We use the information described above to:

• respond to your questions and requests;
• set up and support free trials;
• process orders and deliver licenses;
• provide onboarding, training and support;
• send product and service updates — you can unsubscribe from these at any time;
• improve our website and how it works;
• comply with our legal obligations.

We share information only as needed to run our business:

• with the software and hardware manufacturers we resell for — for example to provision trials and licenses;
• with service providers who help us run the site, email, payments and shipping;
• when the law requires it.

We do not sell personal information.

Our website is not intended to collect patient or health information. Please do not enter patient details in any form or chat on this site.

Customer data processed inside the dictation and speech recognition products themselves is governed by those products’ own terms and agreements, not by this policy.

Depending on your state — for example California, Virginia, Colorado, Connecticut and others — you may have the right to access, correct or delete your personal information, to obtain a copy of it, and to opt out of targeted advertising or “sharing”.

Submit a request by emailing privacy@dictationone.cloud. We honor the Global Privacy Control (GPC) browser signal as an opt-out. We will not discriminate against you for exercising your rights.

To turn analytics or advertising cookies on or off, use Cookie Preferences, also linked in the footer of every page.

We keep information only as long as we need it for the purposes described in this policy, and we use reasonable safeguards to protect it.

This site is intended for businesses and is not directed to children under 16.

We may update this policy from time to time. When we do, we change the “Last updated” date at the top of this page.

Questions about this policy? Email privacy@dictationone.cloud, call 929-575-4500, or write to us at 957 Bedford Ave, Suite 201, Brooklyn, NY 11205. You can also contact us through the site.